Your information, plainly
What Sixgen Stays collects when you browse or book, why, and how to ask us about it.
What we collect
- Details you give us when you inquire or book: name, email, phone, the dates and home you asked about, your party size and any message you write.
- Payment details go straight to Stripe. We never see or store your card number.
- Analytics about how the site is used (pages visited, device, rough location) once you accept cookies on the consent bar. Decline and we set only the cookie that remembers your choice.
- Your last search (dates and guests) so the search bar keeps them while you browse. That stays in your browser.
How we use it
To answer your inquiry, hold and manage your reservation, send the arrival details for your stay, and reach you if something about the home changes. If you join the email list we send offers and open-date notes; every message has an unsubscribe link.
Reservations live in Guesty, the booking system we use across every channel. Stripe processes payments. We do not sell your information and we do not share it with anyone beyond the services that run a booking.
How long we keep it
Booking records stay as long as tax and accounting rules require. Inquiries that never become a stay are deleted after two years. A price quote you did not book is deleted after 60 days, popup statistics after 90 days, copies of the emails we sent you after a year, and concierge chat transcripts 24 hours after the conversation ends. Email list members are removed the moment they unsubscribe.
Your choices
Ask us at any time to see, correct or delete what we hold about you, or to stop hearing from us. Use the contact form or the email below and we will confirm within a few days.
Questions
Write to Sixgen Rentals at seth@sixgenrentals.com, call +1 (859) 681-9090, or use the contact form.